AZ Block & Estate Management is a block and estate management company providing a personal, professional and cost-effective service.
We support landlords, leaseholders, tenants and developers by delivering clear communication, local responsiveness and tailored management solutions that protect the long-term value of residential properties.
Call us today on 07555 651175 or email support@az-management.co.uk
AZ Block & Estate Management Ltd is committed to protecting and respecting your privacy in compliance with UK GDPR and the Data Protection Act 2018.
AZ Block & Estate Management Ltd acts as Data Controller for personal data collected in connection with property management services.
We may collect:
We process personal data under:
We use data to:
Service charge monies are held in a Designated Client Account (separate bank account for each managed property). Client funds are held separately from company operational funds.
We may share data with:
We retain personal data for up to 6 years after termination of management unless legal obligations require longer retention.
Under UK GDPR you have the right to access, rectify, erase, restrict processing, object to processing, and lodge a complaint with the Information Commissioner's Office.
For data protection queries:
Effective Date: 13 March 2026
Company Name: AZ Block & Estate Management Ltd (ICO Reg. no - ZC080263)
Redress Scheme: The Property Ombudsman (TPO)
AZ Block & Estate Management Ltd is committed to providing a professional, transparent and responsive service to all leaseholders, freeholders and residents. Where service falls below expectation, we will investigate and resolve matters fairly and promptly.
A complaint is an expression of dissatisfaction, whether oral or written, about our service, actions, or lack of action requiring a formal response.
Complaints must be submitted in writing to:
Please include your full name, property address, full details of the complaint, supporting documents, and the outcome sought.
We will acknowledge receipt within 3 working days and provide a full written response within 15 working days of receipt.
If you remain dissatisfied, you may request a review by a Director within 14 days of receiving the Stage One response.
We will acknowledge the request within 3 working days and issue a Final Viewpoint Letter within 15 working days.
If you remain dissatisfied following our Final Viewpoint Letter, you may refer the complaint to The Property Ombudsman within 12 months. Our Property Ombudsman (TPO) regisrtation number is T14051
All complaints are recorded and retained for a minimum period of 6 years in accordance with regulatory and legal requirements.
All complaints are handled confidentially and in accordance with UK GDPR and the Data Protection Act 2018.
If you are looking for professional, cost-effective block management without compromising quality or compliance, speak to us today for friendly advice and a personalised review of your property.
Call us today on 07555 651175 or email support@az-management.co.uk